From 2013 to now, in this industry, we tried a three-year warranty and then a one-year warranty, and everything in between. “Well, let’s cover a lightning strike but not a tiger attack. Or should that be reversed?” We went back and forth with legal until it clicked: We can’t possibly forecast every nuance of every event or incidence. So we come back to the golden rule of treating our customers as we would want to be treated, that is, listening and solving problems when our customers need us.